Returns Policy

You can pre-approve the exchange of unused products within 7 days of receipt of the order (according to the delivery record) and pre-approved by the buylabuyla.com shopping network. All goods, including price tags and packaging, should maintain its original good condition.


Please send the goods to the following address:

Buylabuyla Limited

Unit 01A, 17/F Floor, Trend Centre, 29-31 Cheung Lee Street, Chai Wan, Hong Kong. (Exit B, MTR Chai Wan Station)

Business hours: Monday to Friday: 9 am - 6 pm

Shop Phone: + 852-3622 3111


Please note that in order to protect your interests, the buylabuyla.com shopping network recommends that you use a documented delivery service because we are not responsible for the goods that are not received. All returns and re-delivery costs are borne by the customer. The following are the same as the "


The value of the replacement item should be equal to the price of the original purchase. If the value of the replacement goods is higher than the original commodity price, the customer will have to pay the difference.


Defective goods

All products have been inspected prior to shipment. While we do our best to ensure that the product is delivered to you intact, the product may still be damaged during shipment. Once this happens, please return the damaged or problematic product. You can return the goods in question (including goods, price tags and packaging) through a documented delivery service, as we can not be held responsible for the uncollected goods.


Please note: We do not accept the return / replacement of certain products, including:

1. After receiving more than 7 days before returning any product

2. Any product that has been worn or changed

3. All discounts, clearance or price reduction products

4. any free gift

5. The buylabuyla.com shopping network reserves the right to exercise this event in the event of a dispute.